Privacy policy

Last updated: 3 October 2026. This Privacy Policy explains how oscarstoreonline ("we", "us", "our") collects, uses and protects your personal information when you visit or buy from https://www.oscarstoreonline.com/ (the "Site"). By using the Site, you agree to this policy.

1. Information we collect

Order information: name, delivery and billing address, phone / WhatsApp number, email address and order details.

Payment information: card payments are processed by a secure third-party provider. We never store your full card number. For Cash on Delivery we keep only the details needed to deliver.

Device information: IP address, browser and device type, and pages visited, collected through cookies.

Messages you send us by email, WhatsApp or social media, kept to resolve your query.

2. How we use your information

To process and deliver your order and send delivery updates.

To contact you about your order, returns and support requests.

To confirm Cash on Delivery orders by phone or WhatsApp before dispatch, and to screen orders for fraud.

To improve our Site and, only with your consent, send offers. You can opt out of marketing at any time.

3. Sharing your information

We share information only to run the store: with Shopify (our platform), payment providers, and courier companies (name, address and phone number for delivery). We do not sell your personal information. We may disclose information where UAE law requires it.

4. Cookies

Cookies keep your cart working, remember your preferences and help us understand Site traffic. You can disable cookies in your browser, but some features may stop working.

5. Data retention and security

We keep order information as long as needed for accounting, tax and legal requirements in the UAE, and we use reasonable security measures to protect it. No online transmission is completely secure.

6. Your rights

Under the UAE Personal Data Protection Law, you may request access to, correction of, or deletion of your personal information, and withdraw marketing consent at any time. Email us at oscaronline226@gmail.com.

7. Changes and contact

We may update this policy and will post the new version here. Questions: oscaronline226@gmail.com / +971 52 519 1908.